Frequently Asked Questions

  • How to add money to buy gold in Package GSA?

      Log in to https://intl.quantummetal.com/GSA/buyGold select QM Sell, fill in information and specify the amount you want to buy gold, select Direct Bank In in the QM Sell Method option, transfer money via Bangkok bank account, account number 1019283389, upload evidence. Transfer money into the system and wait for officials to check the balance.
  • Why buy-sell gold bars with QUANTUM METAL?

    Because the QM Gold application is an application that makes buying and selling gold online It has become easy, convenient, and safe, and gold ownership can also be freely transferred to each other.

  • Buying-selling gold online with QUANTUM METAL, what are the advantages?

    1. Start buying gold with just 100 baht.

    2. Be confident, safe, and worry-free with a tight security system for collecting gold.

    3. Buy and sell gold at Spot prices, making profits immediately, 24 hours a day.

    4. No need to deposit a security deposit.

    5. There are no fees for buying or selling in the system.

  • Documents required to apply for account opening What is there to buy and sell gold with QUANTUM METAL?

    Documents required to open an account are as follows:

    1.ID card 

    2.Passbook page 

    3.Photo of face together with ID card 

    4.telephone number

    5.Email

  • In the case of being a foreigner What additional documents are required?

    Additional documents required are as follows:


    1.Passport

    2.Workpermit

    3.passbook page 

    4.Send back to E-Mail : info@qmthai.co.th To allow the system to check the documents in the application again.

  • What are the steps for applying to open a gold buying and selling account with QUANTUM METAL?

    How to open an online gold trading account: Visit www.qmthai.co.th or download the QM GOLD application. (Visit https://www.qmthai.co.th/ or download the QM GOLD application.)


    Prepare the following documents and information.   


    1. National ID card/passbook page, photo along with ID card, telephone number and email to upload documents into the system.

    2. Fill in personal information details 

    3. Set Username, Password and PIN code. 

    4. Go to confirm your application account via email.

    5. Log in To start buying gold to collect

  • You can apply for a QUANTUM METAL account to open a gold buying-selling account. With which bank?

    QUANTUM METAL can support account opening at any bank.

  • What channels can I ask for more information/contact officials?

    You can contact us at 

    facebook : QuantumMetalThai

    Line : @quantummetalofficial 

    Instagram : qmthai

    Twitter : @quantummetal1

    LinkedIn : QUANTUMMETALTHAI

    Email : info@qmthai.co.th

    Tel : 02-231-8313 


    Bravo Mall floor4 Unit 413 Rim Klong Bang Kapi Road, Huai Khwang, Bangkok, 10500, Thailand


    Bravo Mall floor4 Unit 413 Khwaeng Bang Kapi, Khet Huai Khwang, Bangkok 10500, Thailand

    During business hours Monday - Friday: 9:00 AM - 6:00 PM.

  • How many forms of gold can be traded?

    There is only one form: 99.9% gold bars. You can buy and sell gold freely. 


    Buy-sell gold one time, starting at just 100 baht


    Buy and sell 24 hours a day. Can be set.

    Buy and sell prices yourself in real time at all times. You can trade every day, every other day, or one day per week. which can be designed freely

  • How to withdraw money?

    How to withdraw money


    1. Go to the account information page.

    2. Press to withdraw money.

    3. Specify the amount you want to withdraw. 

    4. Select a bank account

    5. Register to receive money and enter the PIN code. 

    Press to confirm. 


    *Amount credited to account for GSA within 2 business days. 

    *Amount credited to account for GAE within 5 business days.

  • What are the procedures for selling gold and liquidating it?

    1. Click “Login” 

    2. Go to the "Transactions" tab and from the options From the menu above, select "Settlement".

    3. From the available list Select a specific gold account. Users who wish to withdraw GSA

    4. The system will automatically calculate and create a balance. The user's current GSA is automatically available.

    5. To complete the top-up The user may need            Specify all required top-up details "Liquidation value" indicates the amount of gold.         

         All that the user intends to sell

         Note: The minimum amount to sell gold is 100 baht.

    6. To complete the withdrawal process. The user must continue filling in the required details. 

    Withdraw to Bank Account : The “settlement” amount is transferred to the user's bank account.

    Withdraw to Floating Account : “Settlement” amount is added directly under the floating account of the user.

    After filling in all the details Proceed to the next step by clicking “Next”.

    7. User must enter PIN password for authentication. and safety inspection

    8. The user will have the option to choose from the following actions to proceed. :View Order Details : Users can access and review all information related to gold settlement. 

    Finished: Click to return to the main menu page.


    *** In the case of not being able to withdraw gold Because the document has not been approved (cannot be used), go and edit the document section in the system. Or contact the staff for information via phone number 02-231-8313

    During business hours Monday - Friday, 9:00 a.m. - 6:00 p.m.


  • If you forget your password, what should you do?

    Documents used to verify identity include:

    1. Identification card

    2. Passbook page

    3. Photo of face together with ID card 

    4. Phone number 

    5.Email

  • In the event that you do not receive an email confirming opening an account to buy-sell gold, what should you do?

    You can contact the staff during business hours, Monday-Friday, 9:00 a.m. - 6:00 p.m.

    Phone number 02-231-8313

    Line Add : @quantummetalofficial 

    Note: Email for account opening confirmation. It may be in spam or junk mail. Please check.

  • When withdrawing money in the system When will the money be credited to the account?

    When withdrawing money The system will display the transaction status as successful.

    The money withdrawn will be credited to your savings account within 3-5 business days.

  • Are there any transaction fees?

    There are no fees on all deposits.

  • At what times can you buy and sell gold?

    You can buy and sell gold every day, 24 hours a day.

  • How to use Wipay's Visa Gold Card? And are there any fees deducted?

    There are no fees for any fees.

  • How to apply for a Visa Gold Card?

    Fill in your details in the link. https://docs.google.com/forms/d/e/1FAIpQLSeYY26u5uuLp7gk3IfMOAm77SgTrP-DImtMFENrNrIcqmiRwQ/viewform

  • What is the weight of physical gold bars that can be withdrawn?

    Weight 1g, 5g, 10g, 50g, 100g and 1kg


    Pick up at Sosengheng Gold Shop: https://www.sosengheng.com

  • How to apply for Wipay?

    Download the Wipay application via the website https://wallet.wipay.co.th

  • Unsuccessful in applying for a Wipay account, what should I do?

    Contact admin via LINE OFFICIAL : https://lin.ee/yeA6rsz

  • What are the steps to becoming a QBEB advisor to receive benefits from referring friends?

    More information can be found at 

    https://drive.google.com/file/d/1C6ojvzGXhkN-5ROzSmGjTeCaBmX25cHK/view?usp=sharing

  • How can I reserve a meeting room?

    Members can reserve a meeting room through the link: https://www.picktime.com/05df7415-2978-4f70-b702-e0565dcf88f3

Call Us

02-111-5468

Email Us

info@qmthai.co.th

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